WTH??

I got a bill from my RE's office that said I owed $400 for services from 2008. I am pissed. They said that all the money we paid for our package deal in 2008 would transfer over to our ER that we finally did in June. We had never made it to an ER before so I still had that money left in our account. I called the billing office and tried to explain the situation but someone who hasn't done all the IVF "stuff" doesn't really understand. She said she would look into it and get back to me...still have yet to hear anything.